Privacy Policy

Who We Are

This website is operated by JPS Carpentry and Joinery, a sole trader business based in Greater Manchester. Our contact details are:

• Business: JPS Carpentry and Joinery
• Address: Greater Manchester (full address available on request)
• Email: josh@jpscarpentryandjoinery.co.uk
• Phone: 07380 862 101
• Website: www.jpscarpentryandjoinery.co.uk
• VAT Number: GB 510 531 640

What Information We Collect

When you use the contact or enquiry form on this website, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Your project address (optional)
• Details about your project

We do not collect any payment information through this website.

How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry about our carpentry and joinery services
• Arrange a consultation or site visit
• Provide a quote for your project
• Manage the project if you choose to proceed

We will not use your information for marketing purposes without your explicit consent, and we will never sell or share your data with third parties for their own marketing purposes.

Legal Basis for Processing

We process your personal data under the following legal bases as defined by UK GDPR:

• Legitimate interests — to respond to your enquiry and provide quotes for our services
• Contract — to fulfil our obligations if you proceed with a project

How Long We Keep Your Data

If you enquire but do not proceed with a project, we will retain your contact details for up to 12 months before securely deleting them.

If you do proceed with a project, we will retain relevant records for up to 7 years for accounting and legal purposes, in line with HMRC requirements.

Cookies

This website uses a small number of functional cookies to remember your preferences (such as dismissing this cookie notice). These cookies do not track you across other websites and do not collect personally identifiable information.

We do not currently use analytics or advertising cookies. If this changes in the future, this policy will be updated and you will be asked for your consent.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Receive a copy of your data in a portable, machine-readable format (right to data portability)
• Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing before withdrawal
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at josh@jpscarpentryandjoinery.co.uk.

Third-Party Services

Enquiry form submissions are transmitted via Lead Connector (a CRM and lead management platform) acting as a data processor on our behalf. This service receives the information you submit solely to deliver it to us and manage our client communications. It operates under a data processing agreement and does not use your data for its own purposes.

This website is hosted on secure servers. No personal data is stored on the website itself.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.